This page contains links to recent news stories affecting rail users.
Southeastern to introduce Delay Repay 15 by the autumn (13 June 2019). At present, compensation can only be claimed for delays of 30 minutes or more. By the autumn, this will be reduced to delays of 15 minutes or more. The Southeastern announcement can be viewed here Delay Repay 15. The compensation for a delay of 15-29 minutes is 25% of the cost of a single ticket, or 12.5% of the cost of a return ticket.
Southeastern franchise extended again (13 June 2019). Agreement has been reached with the Department for Transport that Southeastern will continue to operate services until 10 November 2019, with an option to extend until 1 April 2020.
A Passenger Benefit Fund has been launched by GTR (7 May 2019). The fund was established following the disruption in 2018, and stakeholder groups are being asked for ideas. £50,000 has been allocated for Maze Hill and Westcombe Park, and £30,000 for Deptford and Greenwich. The closing date for receipt of suggestions is 30 June 2019. More information can be found here Passenger Benefit Fund
Angerstein Wharf foot crossing reprieved for the time being (13 April 2019). Network Rail have said that closure of this crossing will not go ahead pending a review. [It was closed over Easter due to engineering work, but has since re-opened with new gates across the footpath]
Angerstein Wharf foot crossing to be closed (6 April 2019). Network Rail intend to close the foot crossing over the Angerstein Wharf freight line used by passengers in the Fairthorn Road/Gurdon Road area and the Victoria Way development to reach Westcombe Park station. A YouTube video of the crossing can be seen here: London’s only foot crossing
The Mayor of London calls for TfL to take over responsibility for rail infrastructure (27 March 2019). This is part of TfL’s submission to the Rail Review (see below). TfL also repeat their view that National Rail Metro routes should be transferred to them. The Press Release can be read here TfL press release, and their submission here TfL submission
Southeastern publish their report on the May 2019 timetable consultation (19 March 2019). Southeastern have published details of their timetable changes in May 2019. There are no significant changes on the Greenwich line, but the report can be read here: May 2019 Timetable – Highlights and Response to Feedback (1)
Westminster Hall debate on rail services in the South East. The Minister confirms the new South East franchise is still being worked on. The debate can be read here: Westminster Hall debate
Thameslink services to increase weekend frequency. The weekend frequency of Thameslink services is to be increased to half-hourly from 19th May 2019. They will still terminate at Kentish Town.
Station usage figures for 2017/18 published by the Office of Road and Rail. These estimated figures show a decline of 7.4% in the number of passengers using the four stations. The total number of people using the stations (excluding DLR) was 5.1m, although for most of this time trains were not stopping at London Bridge and this could account for the reduction. Station usage estimates
Rail Minister announces delay in awarding next Southeastern franchise (27 November 2018). The Rail Minister told a Westminster Hall debate in the House of Commons that the award of the next franchise has been delayed until “the new year”, as the evaluation process is taking longer than expected. Westminster Hall debate on Southeastern
London Assembly Transport Committee publishes its report on rail services in London (26 November2018). It makes six recommendations on improving infrastructure and station accessibility. Sadly, it is unlikely the Government will provide the funds. Broken Rails
The Government has announced the Terms of Reference for the review of the rail industry, and the names of the Expert Panel Rail Review
Office of Road and Rail (ORR) publishes Inquiry report on May timetable disruption (20 September 2018). It concluded nobody was in charge. ORR inquiry press release and report