This page contains links to recent news stories affecting rail users.
Southeastern introduces Delay Repay 15 (11 September 2019). Passengers whose journeys are delayed by 15 minutes or more can now claim compensation through the Delay Repay scheme. The compensation for a delay of 15-29 minutes is 25% of the cost of a single ticket, or 12.5% of the cost of a return ticket. This brings the Company into line with Thameslink. For details, follow this link Delay Repay15
Southeastern announces autumn timetable (9 September 2019). Station skipping will once again be introduced this autumn, with some Southeastern trains not stopping at Deptford and Maze Hill stations during the day and early evening Monday – Friday. This will be introduced on days when they expect weather to be at its worst, but it is unclear what this means and who will decide. Details are available on Southeastern’s website Autumn amended timetable. GLUG continues to oppose this policy.
Southeastern publishes consultation on December 2019 timetable (13 August 2019). There are no changes proposed for the Greenwich line, but in our response to the consultation we continued to press for a more frequent service between 21.00 and 23.00. The consultation has now closed, but the document can be read here December 2019 Timetable Consultation document
Southeastern franchise competition cancelled (7 August 2019). The DfT has announced they are cancelling the competition for the next Southeastern franchise. The new franchise was due to start in April 2019 but problems have beset the competition and only two bidders were left in it, GoVia (the current operator) and Abellio. Now the present operator will continue until April 2020 whilst DfT consider what happens after that. Southeastern announcement
Angerstein Wharf foot crossing reprieved for the time being (13 April 2019). Network Rail have said that closure of this crossing will not go ahead pending a review. [It was closed over Easter due to engineering work, but has since re-opened with new gates across the footpath]
Angerstein Wharf foot crossing to be closed (6 April 2019). Network Rail intend to close the foot crossing over the Angerstein Wharf freight line used by passengers in the Fairthorn Road/Gurdon Road area and the Victoria Way development to reach Westcombe Park station. A YouTube video of the crossing can be seen here: London’s only foot crossing
The Mayor of London calls for TfL to take over responsibility for rail infrastructure (27 March 2019). This is part of TfL’s submission to the Rail Review (see below). TfL also repeat their view that National Rail Metro routes should be transferred to them. The Press Release can be read here TfL press release, and their submission here TfL submission
Westminster Hall debate on rail services in the South East (6 March 2019). The debate can be read here: Westminster Hall debate
Station usage figures for 2017/18 published by the Office of Road and Rail. These estimated figures show a decline of 7.4% in the number of passengers using the four stations. The total number of people using the stations (excluding DLR) was 5.1m, although for most of this time trains were not stopping at London Bridge and this could account for the reduction. Station usage estimates
London Assembly Transport Committee publishes its report on rail services in London (26 November2018). It makes six recommendations on improving infrastructure and station accessibility. Sadly, it is unlikely the Government will provide the funds. Broken Rails
The Government has announced the Terms of Reference for the review of the rail industry, and the names of the Expert Panel Rail Review
Office of Road and Rail (ORR) publishes Inquiry report on May timetable disruption (20 September 2018). It concluded nobody was in charge. ORR inquiry press release and report